Customer Service

Online Sales Customer Service Policy

 
Customer Service
For customer service or if you would rather place your order by phone, please contact as
at 614-629-0314 between the hours of 10 am – 5:30 pm Tuesday – Sunday (EST).
 
You may also e-mail us at store@cmaohio.org or send a fax to 614-629-0950.
 
Sales Tax
State sales tax will be added to all orders shipped within Ohio.
 
Member Discount
Current members receive a 10% discount. If you are a current member, please check
the quantity in the Member Price box on the order form. Membership will be verified
through our Development Department. If you would like to join the Museum, please call
614-629-0344. Once you have joined, you will immediately be able to purchase items
with your member discount.
 
Gift Wrap
FREE gift wrap is included with purchase.
 
Shipping Rates
Shipping and handling charges are based on the total dollar amount of the sale. Orders
will be shipped by FedEx Ground. For express shipping, please contact the store by
phone, e-mail or fax.
 
We cannot ship to PO Boxes, APO or FPO boxes. We cannot currently ship overseas.
 
Up to $30.00.............. $9.95
$30.01 - 50.00........... $10.95
$50.01 - 75.00........... $11.95
$75.01 - $100.00........ $12.95
$100.01 - $150.00...... $14.95
$150.01 - $250.00...... $19.95
$250.01 +.................. $24.95
 
Online Security
We will make every reasonable effort to ensure secure transactions that occur through our
website. Appropriate physical, electronic and administrative procedures have been put
into place to safeguard you’re the information and to prevent unauthorized transactions.
 
Privacy Policy
CMA is committed to protecting the privacy of its online guests. When an online
purchase is made – we collect only the information necessary to process your order. You
may also order by phone or in our physical store.
 
Shop in Person
Tuesday-Sunday – 10am – 5:30pm
Thursdays – 10am – 8:30pm
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