Job Opportunities

Current Job Openings at Columbus Museum of Art

Thank you for your interest in employment at Columbus Museum of Art. See below for current job position openings at Columbus Museum of Art. Please check back frequently for jobs at Columbus Museum of Art, an Equal Opportunity Employer.

Visitor Experience Lead Associate

Position Summary:
Visitor Experience (VE) Lead Associates at the Columbus Museum of Art (CMA) serve a multifaceted role in the museum, providing holistic support for the Visitor Experience Department. Associates work with front line teams (admissions and gallery associates); assist with back of house operations; and support specific projects as needed. Candidates for this position enjoy helping people, learning new skills, have the ability to handle multiple tasks simultaneously while promoting the philosophies and values of CMA.

Duties and Responsibilities:
• Create a first impression of welcome and warmth to all of the Museum’s visitors, setting the mood and tone for each guest’s experience.
• Project an attitude of openness and access to all visitors
• Initiate dialogue with visitors and answer questions to promote a friendly and engaged gallery experience.
• Answer multi-extension telephone system, responding effectively and efficiently to all questions and requests for information, including basic visitor information, website information, programs, tour options, and processing payments.
• Maintain knowledge of museum departments and staff members, their programs and ongoing work, to expedite connection of callers to the appropriate staff.
• Handle cash transactions in an effective and efficient manner.
• Maintain safety of people and art in museum galleries and spaces.
• Ensure that visitors comply with Museum policies, by proactively communicating those policies in a direct, friendly and respectful manner.
• Approach and engage and if needed redirect visitors as appropriate, respecting boundaries and personal space, thoughtfully monitoring body language and facial expression, always communicating in a respectful and professional manner.
• Participate in regular professional development workshops about museum security procedures, CMA philosophies, learning, visitor engagement and conversational strategies, professional behavior, customer service, and art and exhibition content.
• Communicates and collaborates regularly with colleagues across multiple departments to improve team effectiveness.
• Copy-editing, document creation, data entry, updating documents, and communicating information to fellow staff members as assigned based on employee skill and interest.

Interested candidates may apply here

Executive Deputy Director of Operations

Position Summary:
Provide overall leadership and direction for the institutional operations of the Columbus Museum of Art to ensure the Museum’s mission is fulfilled.

Duties and Responsibilities:
• Provide day-to-day leadership, strategic planning and management to the museum that focuses on the organization’s mission and core values.
• Direct, implement, and manage an ongoing, long-range operational planning process for the Museum, which results in its continued growth and effectiveness. Produce timely and effective business plans to document future directions and desired outcomes for the Museum.
• Motivate and lead a high-performance management teams in the areas of Building and Grounds, Special Events, Cafe and Security Departments, including but not limited to, additional Operations, Museum Shop, etc.
• On behalf of the Executive Director, maintain consistent communications with the Board of Trustees, volunteer auxiliaries, and key constituencies.
• Serve as a member of the Senior Management Team, and work with other management team members to integrate and coordinate planning, operations, and service delivery. Contribute ideas, concepts, and thoughts needed to support and evolve a dynamic organization in a team management environment.
• Provide leadership and direct involvement in creating positive, mutually supportive relationships with the Museum’s endorsed vendors and business partners.
• Be of counsel to the Executive Director, providing the support and ideas necessary to create an exciting and vital institution.
• Successfully implement other programs or special projects as assigned by the Executive Director.

Interested candidates may apply here

Facilities Support Technician

Position Summary:
Under the direction of the Facilities Support Coordinator, the Facilities Support Technician is responsible for keeping all museum facilities in clean, safe, and orderly condition. Performs cleaning duties, such as cleaning floors, rugs, washing walls and glass, and removing rubbish. Duties include notifying management of need for repairs and cleaning snow or debris from sidewalks and parking surfaces.

Duties and Responsibilities:
• Cleans floors in both public and non-public areas by sweeping, mopping, scrubbing, or vacuuming them.
• Removes wastepaper baskets and containers and empties same into trash containers and cleans area after trash has been picked up.
• Services, cleans, sanitizes, and supplies restrooms (refill toilet paper, paper towel, and soap dispensers).
• Cleans and polishes furniture and fixtures.
• Cleans windows, glass partitions, mirrors and blinds using approved cleaners and tools.
• Dusts furniture, walls, machines, and equipment.
• Cleans and polishes hardware such as doors, woodwork, door handles, push plates, kick plates, metal handrails and drinking fountains.
• Removes and cleans floor mats and entrance rug runners.
• Reports burned out light bulbs to Maintenance Operations Manager.
• Report the need for repairs to the Maintenance Operations Manager or Facilities Director.
• Follow procedures for the use of chemical cleaners and power equipment in order to prevent damage to floors and fixtures.
• Turns in found articles to dock security.
• Handles emergency mop-ups and spills, utilizing appropriate wet floor signage.
• Assist with the removal of snow from sidewalks, steps, driveways, and parking areas and spread snow melting chemicals as directed.
• Requisitions supplies and equipment needed for cleaning and maintains storage areas in a safe and orderly manner.
• Performs other related duties as required or assigned.

Interested candidates may apply here

Front End – Server Associate

Position Summary:
The Columbus Museum of Art is seeking professional, dynamic, and skilled candidates for the position of Front-End Server Associate

Duties and Responsibilities:
• Ensuring excellent levels of customer service and assuming the role of receiving and welcoming guests.
• Excellent multi-tasking ability and good problem-solving skills
• Responsible for the orderliness, cleanliness and sanitation of work area including putting away stock, organizing storage areas, cleaning equipment and shelves.
• Communicate and cooperate with Chef, Assistant Manager and co-workers.

Interested candidates may apply here

Event Service Staff

Job Summary:
The Special Event Servers and Bartenders will provide expert service of food and beverage items for corporate, social and internal events at the Columbus Museum of Art. This position is responsible for customer service of Special Event clients and guests in accordance with CMA’s service standards. This is a contingent position and will be asked to work on “as needed” basis or at the convenience of an individual’s personal schedule.

Duties and Responsibilities:
• Setting rooms and working with service equipment to execute food service in a variety of scenarios and spaces throughout the building.
• Properly and setup and serve alcoholic beverages in accordance with liquor control service guidelines and CMA service standards.
• Provide excellent customer service for all clients and guests before, during and after the event
• Must be able to lift and carry trays of food, move throughout tight spaces with efficiency, have the ability to be on their feet for long periods of time, and push and pull carts of furniture (tables and chairs) and other equipment
• Must adhere to Serve Safe guidelines and safe food and beverage practices according to the city, county and state guidelines.

Interested candidates may apply here

Gallery Associates

Gallery Associates at The Columbus Museum of Art (CMA) serve a dual role to maintain safety and ensure a positive visitor experience. Candidates for this position will enjoy helping people, learning new skills, and promoting the philosophies and values of CMA.
Ability to work flexible schedule for this position is required. Schedule may include: weekday, weekend, day and evening hours. Work schedules are created two weeks in advance.

Duties and Responsibilities:
• Maintain safety of people and art in museum galleries and spaces.
• Communicate with visitors in a direct, friendly and respectful manner.
• Monitoring galleries on foot, reporting any potential issues appropriately.
• Project an attitude of openness and access to all visitors.
• Initiate dialogue with visitors and answer questions to promote a friendly and engaged gallery experience.
• Communicates proactively regarding potential safety issues or hazards; reports promptly any incidents or issues.

Interested candidates may apply here

Line Cooks

The Columbus Museum of Art is currently seeking Line Cooks to join our Café team. We are looking for highly qualified candidates with excellent line cooking skills and customer service skills. We take pride in what we serve to our Museum visitors and in how we serve food to them. We’re looking for candidates to join our Café Team!

Duties and Responsibilities:
• Prepare all menu items daily for Cafe.
• Report food, beverage and supply needs to the Chef for ordering on a timely basis, daily, if needed.
• Responsible for the orderliness, cleanliness and sanitation of Café food prep work areas.

Interested candidates may apply here

Maintenance Utility Technician

Duties and Responsibilities:
• Conducts inspections and makes necessary repairs to roofs, exterior and interior structures, lighting and fixtures, hot and cold water piping, lavatory fixtures and refrigeration.
• Perform maintenance duties under the supervision of Facilities Director for HVAC, electrical and plumbing equipment in order to assure reliable, efficient and long-term results.
• Perform general maintenance such as carpentry, painting, drywall repairs, snow removal and landscape duties as required.
• Performs other duties as assigned.

Interested candidates may apply here

Internship Opportunities

Please check back for future opportunities.

Job Opportunities

Current Job Openings at Columbus Museum of Art

Visitor Experience Lead Associate

Executive Deputy Director of Operations

Facilities Support Technician

Front End – Server Associate

Event Service Staff

Gallery Associates

Line Cooks

Maintenance Utility Technician

Internship Opportunities

Rights and Reproductions Form