About CMA

Job Opportunities

Current Job Openings at Columbus Museum of Art

Thank you for your interest in employment at Columbus Museum of Art. See below for current job position openings at Columbus Museum of Art. Please check back frequently for jobs at Columbus Museum of Art, an Equal Opportunity Employer.

Maintenance Operations Manager

The Columbus Museum of Art is seeking an experienced Maintenance Operations Manager. With direction from the Director of Facilities, the Maintenance Operations Manager will oversee the daily hands-on operation and maintenance of all museum buildings and equipment, including HVAC and climate control, life safety and affiliated systems, mechanical, electrical and plumbing systems. Additionally, the Maintenance Operations Manager supervises and provides oversight to other Facilities Support staff, including maintenance and janitorial staff.

This position is full-time, working a Tuesday – Saturday work schedule with an on-call and after hours rotation schedule. Duties include but are not limited to:

  • Supervising and performing maintenance, repair, remodeling, installations, and similar projects for museum buildings, furnishings and equipment.
  • Makes periodic inspections of facilities to determine condition; diagnoses problems and initiates necessary action.
  • Plans and schedules routine maintenance.
  • Establishes work priorities and issues work orders.
  • Plans and caries out projects, including estimating materials and labor costs.
  • Orders and issues tools, equipment and supplies, and supervises maintenance thereof.
  • Maintains materials and equipment inventories.
  • Performs complex repair and maintenance tasks.
  • Supervises staff or contractors in such maintenance duties as painting, carpentry, masonry, cement work, and general upkeep involving structures, furnishings, equipment, floor coverings, acoustical ceiling, plumbing, heating and air conditioning, electrical and related systems.
  • Trains, instructs and assigns work to maintenance technician(s) and/or contractors and inspects completed work.
  • Trains and evaluates staff; maintains time and cost records; schedules vacation, relief, and emergency coverage.
  • Ensures that safety standards and regulations are observed.
  • Actively plans and participates with Grounds Maintenance activities as required, including debris clean-up and snow removal/treatment of entries.
  • Coordinates and assists with Events Set-up and furniture moving/storage.

Qualifications:

  • The Maintenance Operations Manager must have a High School Diploma or GED and/or certificate from a bona fide vocational institution. Advanced training and/or certification, particularly in HVAC, preferred.
  • Demonstrated knowledge of building maintenance and repair methods, materials, tools, methods, and equipment.
  • Experience in operation and repair of building mechanical and electrical systems, housekeeping and janitorial standards, and safety standards and regulations.
  • Knowledge of chiller and boiler systems.
  • Strong team building and training skills.  Ability to grow and adapt with a changing organization.
  • Must be able to plan, schedule, train and supervise the work of others.
  • Ability to maintain records and prepare reports.
  • Must be able to effectively use a variety of hand and power tools, read blueprints, and follow oral and written instructions.
  • Knowledge of parking systems.
  • Basic understanding of water treatment systems.
  • Must be able to communicate effectively and establish working relationships with outside vendors.
  • Must have reliable transportation. Valid Driver’s License required.
  • Ability to work in a variety of conditions (Hot, Cold, steep, varied heights and restrictive environments.
  • Must be able to operate snow removal tractor and other heavy equipment as needed.
  • Ability to communicate effectively to a diverse range of people (patrons, staff & visitors).

To apply, e-mail resume to employment@cmaohio.org or mail resume to The Columbus Museum of Art, ATTN:  Human Resources, 480 East Broad Street, Columbus, Ohio  43215. No telephone calls, please. The Columbus Museum of Art is an Equal Opportunity Employer.

Specialized Visitor Experience Associate

Columbus Museum of Art (CMA) is seeking two specialized Visitor Experience Associates. We are looking for mature, responsible, dependable individuals who enjoy working in a fast-paced work environment; are people-oriented and satisfaction-driven; can handle multiple tasks simultaneously; and possess a flexible schedule.

Positions:

  • Visitor Experience Associate: Specialized in Group Tours– this person is a specialist in CMA’s group entrance. They will welcome our school tours, take payments for tours, book group tours, answer phones, etc. This person will also assist at admissions as needed.
    • Hours: 9:30am-1:30pm Tuesday-Friday, Saturday or Sunday 9:30am-5:00pm (23 hrs./week )
  • Visitor Experience Associate: Specialized in Admissions – this person is a specialist in CMA’s admissions desk. They will welcome each visitor into the museum, take payments, sell memberships, answer phones, etc.
    • 11:30am-3:30pm Tuesday-Friday, Saturday or Sunday 9:30am-5:00pm (23 hrs./week)

Seniority: Entry Level
Department: Visitor Experience
Employment Type: Regular Part-Time
Compensation: $10/hr. plus $5 commission for every new membership sold

Who you are:

  • Bachelor’s Degree and 2 years’ experience in customer service OR 4+ years’ experience in customer service
  • Excellent communication and leadership skills; ability to make sound decisions quickly and solve problems professionally; and a cooperative and flexible nature are essential.
  • Ability to transmit a welcome greeting while handling cash transactions in an efficient and effective manner is necessary.
  • Experience answering phones handling calls in a thorough and expedient manner to ensure minimal number of transfers.
  • A working knowledge of banking systems and basic countdown procedures; proficient in using Microsoft Excel and Word.
  • No museum or tour experience required.

 What you will do:

  • Create a first impression of welcome and warmth to all CMA Visitors. Set the mood and tone for each guest’s experience at CMA by providing encouragement to explore the exhibition areas, purchase CMA memberships, and participate in guided tours.
  • Perform the daily check-in of all reserved groups and individuals, including disbursing tickets, wristbands, and maps.
  • Help guests maximize their visit by providing information regarding exhibitions, lectures, and tours; hours of operation; cost of admission; etc.
  • Sell memberships and event tickets.
  • Encourage guests to become CMA Members by providing them with information on the benefits of membership.
  • Answer multi-extension telephone system, responding effectively and efficiently to all questions and requests for information, including basic visitor information, website information, education department offerings, touring options, special program (including explaining content) and processing fee payments. Maintain knowledge of museum departments and staff members, their programs and ongoing work, to expedite connection of callers to the appropriate staff.
  • Proactively acquire information about museum programs, activities, and events to better serve our visitors.
  • Be fiscally accurate by balancing your cash drawer at the end of each shift.
  • Work in conjunction with the Visitor Experience Team Lead to provide training to all Visitor Experience Associates. Provide support in training, coaching, and evaluating Interns and Volunteers.
  • Perform daily tasks in accordance to the service and sales standards as outlined by CMA and the Visitor Experience Team.
  • Support general CMA operations through participation in meetings as appropriate.
  • Serve as an example to other CMA Team Members and Volunteers in matters of appearance, attitude, and performance in a manner best serving CMA paid and Volunteer Team Members and visitors.
  • Perform other duties as assigned by the Visitor Experience Team Lead.
  • Report to the Visitor Experience Team Lead.

To apply, submit resume to employment@cmaohio.org or mail to:
Human Resources
Columbus Museum of Art
480 E. Broad St.
Columbus, OH 43215
Columbus Museum of Art is an Equal Opportunity Employer.

Internship Opportunities

Administration: Learn how a museum operates and functions as a non-profit institution. Assist with administrative tasks and behind-the-scene work to explore what it takes to make a museum run.

Collections: Work with Museum registrars to monitor, track, and record the artworks in the collection as well as those traveling for exhibitions. Work with the archives and records of the artwork in the collection.

Exhibitions: Discover how galleries and exhibitions come together. This department manages the galleries, makes frames and cases, handles and delivers artwork, and more.

Curatorial: Learn about the artwork in CMA’s collection and how exhibitions are conceived of and developed. Work with the museum collection and traveling exhibitions researching information about art and artists. (Upper-class and graduate students only please.)

Learning & Experience: Connect with our visitors. Gain hands-on experience in front-end operations, public programming, school programming, or drop-in gallery experiences.

Development: This department makes connections with businesses and individuals through endowments, memberships, and donations. Help to keep the museum strong by building key relationships.

All internships are unpaid.
Schedules are flexible.

Internships are offered in the autumn, spring, and summer.

Application due dates:
Autumn: August 15
Winter/Spring: November 30
Summer: March 15

Download the application here.

Contact Amanda Kepner at amanda.kepner@cmaohio.org with any further questions about internships at CMA.